Doug Noll’s one of the top mediators and trainers around. I had the privilege of listening to him twice last year at the Texas Association of Mediators Annual Conference in Dallas. He gave a solo presentation and was on a terrific panel with Lee Jay Berman, Ken Cloke, and John DeGroote.
Doug’s offering a free ebook that I highly recommend. The title is The Secret of Living a Centered Life and you can download it here (it requires providing your email).
This ebook ought to be considered necessary reading not only for mediators and conflict resolution providers, but for everyone. There’s a tremendous amount of good information in this book that is written in plain language. Please consider downloading it today. And did I mention that it’s free?